1. Introduction
Sri Dhanalakshmi Jewellery (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
"To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice"
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing & Shipping Address
- Payment details (processed via secure third-party gateways)
B. Transaction Information
- Order details
- Product preferences
- Payment history
C. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
3. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Send promotional offers (only if you opt-in)
- Comply with legal obligations
4. Payment Security
We do not store your credit/debit card details. Payments are processed securely through trusted third-party payment gateways compliant with RBI and PCI-DSS standards.
5. Cookies Policy
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies in your browser settings if you prefer.
6. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Payment gateway providers
- Delivery partners
- Legal authorities when required by law
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure.
8. Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Maintain business records
- Comply with legal requirements
9. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw marketing consent at any time
To exercise these rights, contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
13. Contact Us
Sri Dhanalakshmi Jewellery
Address: Balaji Rd, Junction, Tuni, Andhra Pradesh 533401
Phone: +91 99494 19777 | +91 91773 77882
Email: contact@sridhanalakshmijewellery.com