Terms & Conditions

1. Acceptance of Terms

By accessing or using the Sri Dhanalakshmi Jewellery website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

2. Products & Pricing

• All jewellery prices are based on the prevailing gold/silver/diamond rates and may change without prior notice.
• Product images are for representation purposes. Actual products may have minor variations in colour, design, or finish.
• Weights mentioned are approximate. Actual weight may vary slightly (within BIS-permitted tolerances).
• Making charges, GST, and other applicable charges are mentioned separately on the product page.
• We reserve the right to correct any pricing errors, even after an order has been placed.

3. Orders & Payment

• Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
• Orders are confirmed only after successful payment verification.
• We accept payments via credit/debit cards, net banking, UPI, and wallets through our secure payment gateway (Razorpay).
• Prices are locked at the time of order confirmation and payment.
• Cash on delivery may be available for select products and locations.

4. Shipping & Delivery

• All jewellery is shipped fully insured via trusted logistics partners.
• Delivery timelines are estimates and may vary depending on location and product availability.
• Signature verification is required at the time of delivery.
• We are not responsible for delays caused by unforeseen circumstances, natural disasters, or courier service disruptions.
• Shipping charges, if applicable, will be displayed at checkout.

5. Hallmarking & Certification

• All gold jewellery sold by us is BIS hallmarked as per Government of India regulations.
• Diamond jewellery comes with certification from recognised gemological laboratories.
• A detailed invoice with weight breakup, purity details, and making charges is provided with every purchase.

6. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You must provide accurate and up-to-date information during registration.
• We reserve the right to suspend or terminate accounts that violate these terms.
• You are responsible for all activities conducted through your account.

7. Intellectual Property

All content on this website, including images, text, logos, designs, and graphics, is the property of Sri Dhanalakshmi Jewellery and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Sri Dhanalakshmi Jewellery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific product or service in question.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the revised terms.

11. Contact Us

For questions about these Terms and Conditions, please contact us: